Frequently asked questions

What is Jelajah Wisata Jawa?

Jelajah Wisata Jawa (JWJ, in 'Bahasa') is a website brand under the management of the limited company Java Tour Explore. companies operating in the tourism sector as tourism and travel agents, tourist vehicle services, tour guide services, as well as reservation services - accommodation and others. based in the city of Yogyakarta - Java Island, Indonesia. with operational areas throughout Indonesia.

What services we offered

Our services offer a comprehensive tour package that covers all aspects of your trip. We provide a wide range of tourist attractions for you to explore, along with comfortable accommodation and entrance tickets to various attractions. Our transfer service ensures that you have a smooth and hassle-free journey by car. You will also have the assistance of a knowledgeable tour guide who will accompany you throughout your trip. Our tourist information center is here to provide you with all the necessary information and assistance you need during your stay. For those who enjoy water adventures, we offer tourist boat trips as well as snorkeling and diving activities. If you are looking for a thrill, we also have adventurous activities such as paragliding, rafting, tubing, and hiking to the mountains. With our comprehensive tour package, you can have an unforgettable experience filled with exploration and adventure.

What is our experience with planning trips to specific destinations

Based on our extensive knowledge and experience, as well as our wide-reaching business network, we have determined that Java, Bali, Nusa Tenggara (Lombok - Labuhanbajo), Pangkalanbun, and Toraja - Sulawesi are the most popular destinations. With this expertise, we are able to provide our clients with tailored recommendations that cater to their specific interests. This means that we offer uniquely customized packages that are not commonly found with other global agencies. Whether you're seeking cultural immersion in Java, relaxation on the beautiful beaches of Bali, or an adventurous journey through the rugged landscapes of Nusa Tenggara, we have the expertise and resources to create a memorable and one-of-a-kind travel experience for you. Trust us to guide you in discovering the best that Indonesia has to offer.

how much deposit/up front trip cost?

You have the option to cover 50% of your travel expenses in advance, provided that it is done at least 2 weeks before your arrival. The remaining amount can be paid in cash, in Indonesian rupiah, when you reach your destination. Alternatively, you can choose to make the payment via PayPal, also at least 2 weeks prior to your arrival. In this case, you can either make the full payment or use credit from the facilities available on PayPal. However, please note that if you opt for the PayPal method, there will be a service fee of 4% charged by PayPal.

How do i pay for tour packages?

We offer a convenient payment plan. Our tour packages are designed to include everything you need, such as accommodation reservations, transportation through car, boat, and local flights, as well as tourist show tickets and other amenities. To secure your booking, we require a minimum payment one month prior to your arrival. This payment covers the costs of accommodation, local flights, and train tickets. For any additional items or services, you can make a 50% payment at least two weeks before your arrival. The remaining amount can be settled in cash upon your arrival. This payment structure ensures a seamless and hassle-free experience for our valued customers.